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Sugarsync encryption7/18/2023 Competitors like IDrive and SpiderOAK offer the option to use a password that only you know, but the downside is if you forget or lose the key, no one at the company can help you retrieve your data. If government officials or even a rogue employee wanted to, they could unencrypt your data at the company’s servers. One downside for the truly security-paranoid is that SugarSync doesn’t let you use a password that only you know. Once your data is on SugarSync’s servers, it’s encrypted with 256-bit AES, another industry standard used by banks and other organizations that require a high level of security. Like most websites today, SugarSync uses HTTPS encryption (formerly called SSL and now TLS) for transferring your files, and I’m happy to report that the site scores an A+ for its TLS server setup on Qualys SSL Labs server test. Unfortunately, it doesn’t use an authenticator app that implements the standard one-time-password algorithm. I’m happy to see that SugarSync supports SMS-based multifactor authentication (aka two-factor authentication, or 2FA). Most syncing apps make it easier to find the app download link. You have to hunt for the installer elsewhere on the SugarSync site. One minor annoyance is that when you log into your account on the website on a second computer, there’s no download link in your account pages to install the software on the second system. It’s a good option for those who want to replicate the folder structures on multiple machines. OneDrive does let you do something similar with the main user folders-Documents, Pictures, and so on-but SugarSync expands the capability to any location on your drive. This can complicate things, which is why OneDrive and Google Drive don’t offer the option. It lets you map a folder on one system to one on another. When you install the client application on a second computer, you see an indication of which computer any file is from, and when you want to sync a folder, you get a choice of creating a new folder or merging it with one on the second computer. Once you finish selecting folders, SugarSync takes you to the app’s main section. The documentation also notes that you should not use the service for full disk backup. pst), Quicken, iTunes, or the Apple Photos folder on macOS. SugarSync’s documentation says you shouldn’t include live data files such as those used by Outlook email (.eml/.emlx or. When you select a folder, SugarSync calculates how much space the files included will take up. Next, you see a folder tree of your file system and select which folders you want synced to the cloud. Once you launch the app, you sign into the same account you just created on the website, and create a name for the current device. IDrive and SpiderOAK offer this level of security. You can’t create an account with a private encryption key-that is, one that only you know and that the service provider can’t access. The setup doesn’t have requirements for password security, such as a minimum length or the use of special characters. After you sign up for an account with your email, password, and payment info, you start by downloading one of the SugarSync desktop apps. That trial requires you to enter payment info, however, so you need to remember to cancel your subscription before it renews. SugarSync doesn’t offer a permanent free storage account option, as iCloud Drive, Dropbox, Google Drive, IDrive, and OneDrive do, but you can try out the service with a free 30-day trial. IDrive, an online backup service that also includes syncing features, charges $79.50 per year for 2TB with unlimited devices. Microsoft charges $6.95 for 1TB, and that plan includes all the downloadable Office applications. The business plan includes a full terabyte for $55 per month-but that’s more than 10 times the competitors’ rate of $10 for 2TB. To get to half a terabyte, you pay $18.95 per month. You could drop down to SugarSync’s $7.49-per-month plan, but that only gets you 100GB. For $9.99, you get 250GB of storage-that’s eight times the rate you pay for the equivalent tiers on Apple’s iCloud, Box, and Google Drive. SugarSync’s pricing is well above the going rate for cloud storage and syncing services.
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